Logistic Officer - Shipping & Export

Company details

Official Distributor for Volvo Group (Volvo Construction, Equipement, Volvo Trucks, Volvo Bus & Volvo Penta), SMT Africa offers a wide range of products in more than twenty countries of North, West & Central Africa.

We operate an outstanding own sales and service network with operational agility and entrepreneurial spirit. Our team of mechanical and aftersales experts built, through the last 10 years, a service level quality that we are all proud of.

In order to strenghten our Logistics department with additonal expertise, we are currently looking for a "Logistic Officer - Shipping & Export " for our office in Antwerp.

Function

The “Logistic Officer - Shipping & Export” is mainly responsible for arranging the documentation, transport and other requirements in order to ship spare parts to our subsidiaries and direct customers in Africa.

Shipments are dispatched via express, regular air or sea.

The "Logistic Officer - Shipping & Export" is responsible for the entire process, from launching pickings, to invoicing, to following all applicable export rules and regulations, booking transport and following up until arrival of the goods in Africa.

He also analyses delivery costs and recommends more cost efficient methods of transportation. He/she handles customer complaints and investigates delivery issues. These may include damaged products, late or lost deliveries and insurance claims.

• Arrangement of bookings and documentation with all transport suppliers or partners ;
• Respect the cut off’s (= promised departure dates) ;
• Follow up lead times ;
• Customs compliance and follow up ;
• Invoicing ;
• Launch pickings ;
• Cost control.

Profile

• You hold a degree in Logistic, Supply Chain or equivalent by experience ;
• Previous experience in handling international shipments ;
• Ability to work in ERP systems and Microsoft based programs, mainly Outlook and Excel ;
• Knowledge of Incoterms, credit letters, transport documentation ;
• Data entry skills ;
• Comfortable with short communication line with the differents stakeholders and customer ;
• Organized with good time management, multi-tasking ;
• Good problem solver ;
• Able to deal with complexity ;
• Deadline oriented and able to work under pressure ;
• Team player ;
• Cost conscious.

Language

• Language knowlegde (by order of importance): French / English ;

Offer

• A salary in line with your experience and achievement as well as extra-legal benefits (group insurance, hospitalization insurance, luncheon vouchers, representation allowances, …) ;
• A real opportunity to enhance your experience and develop your skills ;
• A function with an international influence that combines autonomy and initiative ;
• A framework with a human dimension and a dynamic corporate culture, voluntary and ambitious, where team spirit, customer satisfaction, flexibility and the quality of its services are recognized as its main values.